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RETURN POLICY
Last updated 22/2/2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS & REFUNDS
All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an physical item, place the item securely in its original packaging and together with the proof of purchase , and mail your return to the following address:
Attn: Returns
7-3, Medan Klang Lama 28,
Jalan Klang Lama, Kuala Lumpur
58200 Malaysia
To request for a service refund, please email us at helloadmin@inpsych.com.my with stated reason of refund.
After receiving your return and inspecting the condition of your physical item or service refund request, we will process your request. Please allow at least 7 days from the receipt of your item to process your return.
EXCEPTIONS For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at inquiry@inpsych.com.my
A comprehensive psychological services provider that aim to promote and restore mental well-being
For your safety and to ensure you receive accurate and secure information, please note that we only use the above phone number & email for communication:
All official matters, including inquiry, appointment making, billing, and account inquiries, will only be handled through these contact points. We do not use any other email addresses or phone numbers for these purposes.
If you receive any messages or calls claiming to be from us through other means, please be extreme caution and verify with us directly using the contact information listed above. Thank you.
