Announcement and Updates

Date: 25/1/2025

Title: Implementation of 8% Sales and Service Tax (SST) – General FAQ

1. What is the Sales and Service Tax (SST)?
The SST is a tax imposed by the government on the sale of goods and services. The sales tax applies to goods, while the service tax applies to specific services. The current rate is set at 8%.

2. Why is the SST being implemented?
The SST is a government initiative to generate revenue for national development and public services. Businesses are required to comply with this regulation by applying the tax to applicable goods and services.

3. When will the 8% SST take effect at InPsych?
The 8% SST will be implemented starting from 1 February 2025. Any invoices issued from this date onward will include the tax.

4. How will the SST affect InPsych’s pricing?
The SST will result in an increase in the final price of taxable goods and services. For example, if the original price of a product/service was RM250, the new price with the 8% SST will be RM270.

5. Will the SST be displayed on receipts?
Yes, the SST will be clearly itemized on all receipts, ensuring transparency in pricing.

6. Who is responsible for paying the SST?
As a client, the SST is included in the final price of the services you purchase. Businesses are responsible for collecting and remitting the tax to the government.

7. Can I claim back the SST?
Certain businesses may be eligible to claim SST as an input tax credit. We recommend consulting a tax advisor to understand your eligibility. However, if you have paid for a services and required a refund, the refunded fee will NOT include the 8% that was previously paid.

8. How can I get more information about the SST?
You can contact us directly for any inquiries regarding the SST or refer to the official government website for detailed guidelines (https://mysst.customs.gov.my/About)

9. How does this benefit consumer?
The revenue collected is used to improve public infrastructure, services, and economic development, ultimately benefiting all citizens.

If you have any additional questions or require further clarification, please don’t hesitate to contact us at inquiry@inpsych.com.my

Thank you for your understanding and cooperation.

Best regards,
InPsych Sdn Bhd

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